That CIMB has got something right with its workplace practices is evidenced by the fact it managed to turn a loss in 2007 of RM7 million in its consumer banking arm – inherited from the acquisition of Bumiputra-Commerce Bank Berhad (BCB) in 2005 and Southern Bank Berhad (SBB) in 2006 – into a remarkable profit of RM706 million in 2007. How did CIMB do it? Simple: through a change in mindset of its employees to a high performance culture with value creation as their main focus. [Read more...]